How we collect, use, and protect your personal information when you interact with our educational webinar website.
Last Updated: January 15, 2026
This Privacy Policy explains how QST 2020 SEMINARS LTD ("we," "us," or "our") collects, uses, stores, and protects your personal data when you visit our website and register for or participate in our educational webinar series, "Children and Pets: Raising Emotionally Mature and Responsible Canadians."
QST 2020 SEMINARS LTD is the data controller responsible for your personal data. We are a company registered in England and Wales, with our registered office located at 12 Market Street, Hebden Bridge, HX7 6AD, United Kingdom. We are committed to protecting your privacy and handling your personal data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection legislation.
This policy applies to all personal data collected through our website, registration forms, contact forms, and any communication you have with us relating to our educational programs. We encourage you to read this policy carefully so that you understand how and why we process your personal data.
If you have any questions about this policy or your personal data, please contact us using the details provided at the end of this document.
We collect and process the following categories of personal data, depending on how you interact with our website and services:
We do not collect any special category data (also known as sensitive personal data), such as data relating to health, political opinions, religious beliefs, sexual orientation, or trade union membership. We also do not knowingly collect financial information, social insurance numbers, or government identification numbers.
We collect your personal data through the following methods:
When you fill out our webinar registration form or contact form, you voluntarily provide your name and email address (and, for the contact form, any message content). This data is submitted directly to us when you click the "Register for the Webinar" or "Send Message" button.
When you visit our website, we place essential cookies and, with your consent, analytics cookies on your device. These cookies collect data about your browsing behaviour and device. You can manage your cookie preferences at any time. For full details, please refer to Section 10 of this policy or our separate Cookies Policy.
We may use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymized and aggregated data about page views, session duration, and user journeys. This helps us improve our website and the quality of our content.
Our hosting provider automatically records standard server access logs, including your IP address, the date and time of your visit, the pages you requested, and your browser and operating system. These logs are used for security monitoring and troubleshooting.
We process your personal data only where we have a lawful basis to do so under the UK GDPR. The legal bases we rely upon are:
| Processing Activity | Legal Basis |
|---|---|
| Webinar registration and sending webinar details | Contract performance (Article 6(1)(b)) — necessary to fulfil your registration request |
| Responding to contact form inquiries | Legitimate interest (Article 6(1)(f)) — to respond to your questions and provide helpful information |
| Analytics cookies and usage data | Consent (Article 6(1)(a)) — analytics cookies are placed only after you accept them |
| Essential cookies for website functionality | Legitimate interest (Article 6(1)(f)) — necessary for the proper operation of the website |
| Security monitoring and server logs | Legitimate interest (Article 6(1)(f)) — to protect our website and users from security threats |
| Compliance with legal obligations | Legal obligation (Article 6(1)(c)) — where required by law |
Where we rely on legitimate interest, we have conducted a balancing test to confirm that our interests do not override your fundamental rights and freedoms. You may object to processing based on legitimate interest at any time by contacting us.
We use the personal data we collect for the following specific purposes:
We do not use your data for automated decision-making or profiling. We do not send marketing emails unrelated to the webinar. Registration emails are limited strictly to webinar-related information, as stated on our registration form.
We will never sell your personal data to third parties for any purpose.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The specific retention periods for each category of data are as follows:
Webinar registration data (name and email)
Retained for 2 years from the date of the webinar, then securely deleted.
Contact form data (name, email, message)
Retained for 2 years from the date of submission, then securely deleted.
Analytics and cookie data
Analytics cookies are retained for a maximum of 13 months. Aggregated analytics data may be kept indefinitely in anonymized form.
Server logs (IP address, access records)
Retained for 12 months for security and troubleshooting purposes, then purged.
When data is no longer needed, we securely delete or anonymize it so that it can no longer be linked to you. If you request the deletion of your data before the end of the retention period, we will comply with your request unless we are legally required to retain it.
We do not sell, trade, or rent your personal data to anyone. We share your data only with the following categories of recipients, strictly where necessary:
All third-party service providers with whom we share data are contractually obligated to protect your personal data, process it only for the specified purposes, and comply with applicable data protection laws.
Where possible, we store and process personal data within the United Kingdom or the European Economic Area (EEA). However, some of our third-party service providers may process data outside of the UK or EEA.
When personal data is transferred outside the UK or EEA, we take steps to ensure it receives an adequate level of protection. We rely on one or more of the following safeguards:
If you would like more information about the specific safeguards applied to international transfers of your data, please contact us using the details in Section 13.
Under the UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data. These rights apply subject to certain conditions and exceptions provided for by law.
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
You have the right to request the deletion of your personal data in certain circumstances, for example, when the data is no longer necessary for the purpose it was collected, or if you withdraw your consent.
You can request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to our processing based on legitimate interest.
Where processing is based on your consent or contract performance and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to object to the processing of your personal data where we rely on legitimate interest as the legal basis. We will stop processing unless we demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent (such as analytics cookies), you can withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please email us at [email protected]. We will respond to your request within one month. In complex cases, we may extend this period by up to two additional months, in which case we will inform you of the extension and the reasons for it.
If you believe that we have not handled your personal data correctly or that your rights have been infringed, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling the ICO helpline.
Although our webinar series discusses topics related to child development and the role of pets in children's lives, our website and services are directed at adults, specifically parents, educators, and caregivers. Our website is not designed for use by children under the age of 16.
We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take prompt steps to delete that data from our systems.
If you are a parent or guardian and believe that your child has provided personal data to us without your consent, please contact us immediately at [email protected] so that we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page.
If we make significant changes that affect your rights or how we process your data, we will make reasonable efforts to notify you. This may include posting a notice on our website or, where we have your email address, sending you a notification. We encourage you to review this page periodically to stay informed about how we protect your personal data.
Your continued use of our website after any changes to this policy constitutes your acknowledgment of those changes.
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or how we handle your information, please contact us:
Data Controller
QST 2020 SEMINARS LTD
Registered Address
12 Market Street, Hebden Bridge, HX7 6AD, United Kingdom
Privacy Contact Email
[email protected]If you are not satisfied with our response or believe that your data protection rights have been infringed, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). The ICO can be contacted through their website at ico.org.uk or by post at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.
All materials are provided for educational purposes only. Information is intended for general knowledge and is not professional advice.